Hi,So I've started having some weird re-directs and pop-ups on my macbook pro. They all seem to be centered around something called 'chill tab'. Something happened and suddenly my preferred search engine was changed in Chrome and Safari. Ran Malwarebytes and it seemed to resolve the issue with Chrome, but Safari will randomly start now with a pop-up window that says 'Scanning for Browser updates' and then a new window that says 'Your Browser is Up to date' as well as opening the extensions manager with the alert that chill tab extension is trying to be installed. Ran Malwarebytes again and it found nothing, ran bitdefender and nothing. I'm having this same problem with a sudden appearance of Safariextinstall.
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I'd like to know if there's a solution out there. I noticed that it's activity is based around an executable file appearing in the Shared user account which then leads to other things happening culminating in the attempt to install an extension in Safari. The temporary solution I've come up with is to make the Shared user account read only, but I'd love to know if there is a permanent solution out there to remove it once and for all.Thanks.
Yes, it is safe to download. Many times, an EtreCheck report can help us diagnose problems with that individual's system. Sometimes we need to use EtreCheck and log extracts, and sometimes the EtreCheck report doesn't shed any light on the problem. It depends on what your particular problem is. We won't know until we see it. Feb 27, 2020 Download UCheck - View out-of-date applications on your computer, download the latest available versions and install them to keep everything up-to-date.
I'm guessing that by 'Shared user account' you are referring to /Users/Shared/ which is actually a directory (folder), not really an account. If so, by restricting it read only you are making it more difficult or impossible for anti-malware software to be able to quarantine or delete any infected files found there. I understand that it may prevent selected malware from using that location, but it is commonly used by legitimate programs to store files that need to be accessed by all users accounts, so you should not consider that a long term, permanent solution.If you are following some sort of guidance from others on this issue, it would help us all if you could provide a link to it. I'm guessing that by 'Shared user account' you are referring to /Users/Shared/ which is actually a directory (folder), not really an account. If so, by restricting it read only you are making it more difficult or impossible for anti-malware software to be able to quarantine or delete any infected files found there. I understand that it may prevent selected malware from using that location, but it is commonly used by legitimate programs to store files that need to be accessed by all users accounts, so you should not consider that a long term, permanent solution.If you are following some sort of guidance from others on this issue, it would help us all if you could provide a link to it.Thanks for your feedback. Yes, I am talking about /Users/Shared/.
No, I don't consider it a long term solution. It is just something I came up with a way to 'stick a finger in a hole in the dike' as it were, until a proper solution could be found. I think I've already run into a couple of quirky things happening with new installations.Do you have any ideas about how I can rid my system of this? I would be most grateful for any solution you can offer.Edited August 18, 2017 by JoeBoggs. I'm having the same issue however I may have fixed it using EtreCheck.There are two main paths that are being used to produce the safari extension application. This path is: library/ApplicationSupport/Agent/Macsearchin this folder there is a lot of junk to delete and it seems to be producing the safari extension in a separate folder.The separate folder is located under users/shared and you will find a folder there with multiple safari extensions individually produced on a timed basis.I'm not sure if this has fully fixed it but I found malware bytes didn't pick up anything.To be honest I've never had anything so aggressive on a mac before.
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